Privacy Policy
Effective date: [Effective date]
This policy explains how RC Hospitality Group Inc., doing business as Sushi Sake Naples (“we,” “us”), collects, uses, and shares information through our guest Wi-Fi sign-in page, our emails, and our text messages.
1. Information we collect
Information you give us: your email address, your mobile number, and whether you chose to receive text offers.
Information collected when you connect: our Wi-Fi system and its provider may automatically collect technical details such as your device’s hardware (MAC) address, device type and operating system, IP address, connection date, time, and length, and data usage. [Confirm exact data with the franchise Wi-Fi provider]
Information from our messages: for example, whether an email was opened or a link was clicked, replies to our texts such as STOP or HELP, and whether a coupon was redeemed.
The sign-in page itself does not use cookies or analytics tools. [Update this sentence if any are added]
2. How we use it
- to provide and manage our guest Wi-Fi;
- to send marketing emails about news, specials, events, and offers;
- to send marketing texts, including the free appetizer coupon, if you opted in;
- to manage coupons and prevent misuse, such as limiting coupons to one per mobile number;
- to understand guest visits and improve our service and promotions;
- to keep our network secure, prevent abuse, enforce our terms, and comply with the law.
3. How we share it
We do not sell your personal information. We share it only with:
- service providers that work on our behalf and must protect it, such as our Wi-Fi provider [Wi-Fi provider name], our email and text messaging platform [Platform name], and our website host;
- [The Sushi Sake franchisor, if it operates the Wi-Fi system or receives guest data. Confirm, or delete this line];
- authorities, when required by law or to protect rights and safety;
- a buyer or successor if the restaurant is sold or transferred.
Text messaging: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the aggregators and providers that deliver our text messages.
4. Your choices
- Emails: use the unsubscribe link in any email, or contact us.
- Texts: reply STOP to any text.
- Access, correction, or deletion: contact us using the details below. We may keep a record of your opt-out so we can honor it.
5. How long we keep it
We keep your contact information while you remain subscribed or as long as needed for the purposes above, then delete or anonymize it within [number] months. Wi-Fi connection records are kept for up to [number] days unless needed longer for security or legal reasons.
6. Security
We use reasonable measures to protect your information, but no system is completely secure.
7. Children
Our Wi-Fi sign-in is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.
8. Changes
We may update this policy. The effective date above shows the latest version.
9. Contact
RC Hospitality Group Inc., doing business as Sushi Sake Naples
11180 Tamiami Trail N, Naples, FL 34110
Email: rchospitalitygroup@gmail.com
Phone: (239) 497-8626